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CMHC survey provides insight into mortgage consumers

 
Canada Mortgage and Housing Corporation (CMHC) released its annual Mortgage Consumer Survey in June. The largest survey of its kind, the Mortgage Consumer Survey provides insights into the behaviours, attitudes and expectations of Canadians when acquiring, renewing or refinancing a mortgage.

“Relationships and referrals are a very important part of the mortgage lending industry” said Nathalie Fredette, Vice-President, Client Relationship Management. “The Survey findings can be used by mortgage professionals to manage their businesses by improving the overall customer experience.”

Mortgage insurance parameter changes

First time buyers receiving down payment support

Emerging use of technology




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